DAM/Source/Station Exchange Software Upgrade FAQ

Source

1. Lightbox is gone, can I use Collections the same way?

Yes, you can use Collections the same way. You can create private and public collections and share them with others.

2. Are there any training guides and/or recording available?

Yes, training guides are available here: https://support.source.pbs.org/support/solutions/folders/9000200730

DAM/Station Exchange

1. For DAM uploads, will the security permissions that we currently have automatically transfer?

Yes, all permissions, templates, roles, accounts, assets and etc. will be transferred.

2. Can I upload multiple files with the software upgrade?

Unfortunately not. However, we are working on a solution that will allow this in the future.

3. Are there any training guides and/or recording available?

Yes, see links below:
- Training guides are available here: https://support.source.pbs.org/support/solutions/folders/9000200730

- Training recording is available here: https://support.source.pbs.org/support/solutions/articles/9000270761-dam-software-upgrade-training-recording